Kempower Support Portal
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Technical Support

Assistance with product and software usage, warranty claims and remote commissioning service.

Cloud Service & Software Support

Do you have questions related to ChargEye, licensing or OCPP? Do you want to report a software bug?

Required fields are marked with an asterisk*

Summarize your case briefly.

Name of the company that owns the charger.

If you are an Authorized Service Partner, please fill in this field.

Please choose the product your issue concerns to.

Enter the serial number(s) of the charger(s) related to your case separated by a space. The serial number of the charger is found in the rating plate of the product. For example, K0012345.

Please provide details of your case. If applicable, add ChargEye URLs from the site.

Drag and drop files, paste screenshots, or browse

Add any additional material regarding your case. If you are reporting a software bug, please provide screen captures of the issue.

, multiple selections available,
Enter name or email...

If needed, enter the e-mail address of other persons you would like to involve in your request.

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