Services Ordering Support

Get a quote and order trainings, commissioning, spare parts, retrofits, and warranty extensions.

What can we help you with?

Kempower Academy

Required fields are marked with an asterisk

{"xsrfToken":"8c52d2a0efbfd16294d6cca11d252e4f1b9ca85c_lout","branding":{"id":"35","key":"asu","name":"Services Ordering Support","portalBaseUrl":"/servicedesk/customer/portal/35","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/35/20","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#de5500","headerLinkHoverBGColor":"#de5500","headerBadgeColor":"#de5500"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/565532e0-59b9-4a18-a96a-a43db3da70e4/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2FmN2UwNC0yNTRkLTRhNTYtOTQwMC0yM2Y3ZDJiMDFkMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU2NTUzMmUwLTU5YjktNGExOC1hOTZhLWE0M2RiM2RhNzBlNCI6WyJyZWFkIl19LCJleHAiOjE3NTM1MzYxMDUsIm5iZiI6MTc1MzUzNTUwNX0.IqeIsBuxBjZZVSq1Gl6n-YuuoO1EB1Gw6s4UHW0FtYk&client=2caf7e04-254d-4a56-9400-23f7d2b01d0b&mode=fit","logoId":"565532e0-59b9-4a18-a96a-a43db3da70e4","isLogoAvailable":true,"helpCenterTitle":"Kempower Support Portal","sharedPortalName":"Kempower Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Kempower Support Portal","sharedPortalName":"Kempower Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0bad8df2-c21e-4c94-ad9c-2b477636050d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2FmN2UwNC0yNTRkLTRhNTYtOTQwMC0yM2Y3ZDJiMDFkMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiYWQ4ZGYyLWMyMWUtNGM5NC1hZDljLTJiNDc3NjM2MDUwZCI6WyJyZWFkIl19LCJleHAiOjE3NTM1MzYxMDUsIm5iZiI6MTc1MzUzNTUwNX0.Sj91UO_N2ec5_S7c_HoX0EZ1KAid4cyWsIvOoBjNDu0&client=2caf7e04-254d-4a56-9400-23f7d2b01d0b&height=300&mode=fit","bannerMediaApiFileId":"0bad8df2-c21e-4c94-ad9c-2b477636050d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"35","key":"asu","projectId":10497,"serviceDeskId":35,"name":"Services Ordering Support","description":"Get a quote and order trainings, commissioning, spare parts, retrofits, and warranty extensions.","portalBaseUrl":"/servicedesk/customer/portal/35","reqTypes":[{"id":"323","name":"Instructor-led Training","descriptionHtml":"","callToAction":"Instructor-led Training","introHtml":"Fill out this form if you need a training session.","icon":10482,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[68],"key":""},{"id":"322","name":"Kempower Academy","descriptionHtml":"","callToAction":"Kempower Academy","introHtml":"Fill out this form if you are interested in Kempower Academy.","icon":10470,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[68],"key":""},{"id":"326","name":"On-Site Commissioning Service","descriptionHtml":"","callToAction":"On-Site Commissioning Service","introHtml":"Fill out this request to receive a quotation for on-site commissioning service.","icon":10486,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10486","groups":[68],"key":""},{"id":"318","name":"Remote Commissioning Support","descriptionHtml":"","callToAction":"Remote Commissioning Support","introHtml":"Fill out this request to receive a quotation for remote commissioning support service.","icon":10466,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[68],"key":""},{"id":"320","name":"Spare Parts","descriptionHtml":"","callToAction":"Spare Parts","introHtml":"Fill out this form to request a spare parts quotation or to order spare parts.","icon":10469,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[68],"key":""},{"id":"321","name":"Upgrades & Retrofits","descriptionHtml":"","callToAction":"Upgrades & Retrofits","introHtml":"Fill out this form to receive a quotation for upgrade & retrofit services.","icon":10490,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[68],"key":""},{"id":"319","name":"Warranty Extension","descriptionHtml":"","callToAction":"Warranty Extension","introHtml":"Fill out this form to receive a quotation for a warranty extension.","icon":10488,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10488","groups":[68],"key":""},{"id":"338","name":"Email requests (NOT IN USE)","descriptionHtml":"","callToAction":"Email requests (NOT IN USE)","introHtml":"","icon":10492,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"325","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"Request After Sales support via this option (internal use).","icon":10552,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10552","groups":[],"key":""}],"reqGroups":[{"id":68,"name":"General"}],"orderMapping":{"68":[323,322,326,318,320,321,319]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":35,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ASU","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2FmN2UwNC0yNTRkLTRhNTYtOTQwMC0yM2Y3ZDJiMDFkMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDk3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTM1MzY3MDUsIm5iZiI6MTc1MzUzNTUwNX0.TJ01KsrREQcLPMXmo2DKQqCvkM7vGgpX24mux5LlECc","targetCollection":"upload-project-10497","endpointUrl":"https://api.media.atlassian.com","clientId":"2caf7e04-254d-4a56-9400-23f7d2b01d0b","tokenDurationInMins":20}},"reqCreate":{"id":322,"projectId":10497,"issueType":{"id":"11069","name":"Academy"},"form":{"name":"Kempower Academy","descriptionHtml":"","callToAction":"Kempower Academy","intro":"Fill out this form if you are interested in Kempower Academy.","instructions":"","icon":10470,"iconUrl":"https://kempower.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/35/create/322","requestValidateBaseUrl":"/servicedesk/customer/portal/35/validate/322","calendarParams":{"firstDay":0,"date":"2025-07-26T16:11:45+0300","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyY2FmN2UwNC0yNTRkLTRhNTYtOTQwMC0yM2Y3ZDJiMDFkMGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDk3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTM1MzY3MDUsIm5iZiI6MTc1MzUzNTUwNX0.TJ01KsrREQcLPMXmo2DKQqCvkM7vGgpX24mux5LlECc","targetCollection":"upload-project-10497","endpointUrl":"https://api.media.atlassian.com","clientId":"2caf7e04-254d-4a56-9400-23f7d2b01d0b","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":6,"updated":"2024-05-29T10:04:43.996665804Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[322],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6,"name":"Kempower Academy Request ","submit":{"lock":false,"pdf":false},"templateFormUuid":"eb54c55a-fbad-4597-9518-f920b6f3d66a"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":5},"content":[]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":74},"layout":"default","localId":"fb5fa4d9-6062-4685-8a90-b14faae3dba3"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":75},"layout":"default","localId":"5e10d56a-350b-4572-adb7-9f7a76535e76"}},{"type":"heading","attrs":{"level":5},"content":[{"type":"text","text":"Branch administrator(s):","marks":[{"type":"strong"}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"An administrator is the responsible person for creating accounts and resetting passwords. A maximum of 5 administrators per branch is allowed."}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":true,"layout":"default","localId":"09bd8572-0232-433c-a358-4d5427ba1b3c"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[187]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Name","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]},{"type":"tableHeader","attrs":{"colwidth":[179]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Email","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]},{"type":"tableHeader","attrs":{"colwidth":[147]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Relation to Kempower","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":121},"layout":"default","localId":"c436ccc8-1ebc-423f-b891-99c6d4a89483"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":122},"layout":"default","localId":"d203f1db-0f12-4958-a10b-a6a612f29619"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":141},"layout":"default","localId":"f141b0b2-0169-4263-a82b-0cefc71143bb"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":123},"layout":"default","localId":"8ad773f3-d9a0-4043-9fe8-e41403ce1731"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":124},"layout":"default","localId":"34294748-0ab8-4966-a1c9-298c75022c51"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":142},"layout":"default","localId":"5778f2e2-9cf9-4aa9-a6a0-fb77311f0349"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":146},"layout":"default","localId":"1cfbc347-62e5-408d-b3ae-2e92967e8f31"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":147},"layout":"default","localId":"47458ab4-971b-434e-a7e9-3f2a77b2a2fe"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":148},"layout":"default","localId":"ac9f33c8-f275-4bbe-bca8-5b7815b9faf5"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":149},"layout":"default","localId":"05636bd5-1f84-4b27-9d38-973784919541"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":150},"layout":"default","localId":"0e46919b-6f5f-4ac2-b448-31e72ddebd7d"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":151},"layout":"default","localId":"7812ccf5-2185-4eeb-a696-683dd49df48e"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":152},"layout":"default","localId":"0c64b511-032c-4ec0-a31d-04d0f149f524"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":153},"layout":"default","localId":"be72e953-3ec7-4947-b4b1-b638b7e1b679"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":154},"layout":"default","localId":"c4dd4039-8655-40a3-bc62-a4fd4cd6e88a"}}]}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":186},"layout":"default","localId":"8ae1e03b-d580-4e2c-b791-8b943991d3ea"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":185},"layout":"default","localId":"7ed010da-4c69-484f-af95-193c207dc9e0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":170},"layout":"default","localId":"06d125f7-940f-40f9-ba32-eca67b8093d5"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":171},"layout":"default","localId":"705a5851-8d3f-4829-baf0-815a0780b19b"}}]}],"conditions":{"187":{"t":"sh","i":{"co":{"cIds":{"186":["1"]}}},"o":{"sIds":["1"]}}},"sections":{"1":{"name":"Third party install/service","conditions":["187"]},"2":{"conditions":[]}},"questions":{"153":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"121":{"type":"ts","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"141":{"type":"cd","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"186":{"type":"cs","label":"Are you going to install or give service to chargers for a third party besides your own equipment?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"123":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"152":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"148":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"185":{"type":"rt","label":"Please indicate the company or companies that own the charger:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"75":{"type":"cd","label":"Number of users:","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"10","other":false},{"id":"3","label":"25","other":false},{"id":"4","label":"50","other":false},{"id":"5","label":"100","other":false},{"id":"26","label":"200","other":false}],"questionKey":""},"149":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"171":{"type":"rt","label":"Billing information:","description":"Please provide the name of your company, contact, address and business ID for invoicing purposes.","validation":{"rq":true},"jiraField":"customfield_10087","questionKey":""},"154":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"146":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"142":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"147":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"124":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"170":{"type":"rt","label":"Additional comments related to your request:","description":"","validation":{"rq":false},"jiraField":"description","questionKey":""},"122":{"type":"ts","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"151":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"150":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"74":{"type":"cd","label":"Country:","description":"","validation":{"rq":true},"jiraField":"customfield_10338","questionKey":""}}},"uuid":"eb54c55a-fbad-4597-9518-f920b6f3d66a"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":6,"updated":"2024-05-29T10:04:43.996665804Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[322],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":6,"name":"Kempower Academy Request ","submit":{"lock":false,"pdf":false},"templateFormUuid":"eb54c55a-fbad-4597-9518-f920b6f3d66a"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":5},"content":[]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":74},"layout":"default","localId":"fb5fa4d9-6062-4685-8a90-b14faae3dba3"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":75},"layout":"default","localId":"5e10d56a-350b-4572-adb7-9f7a76535e76"}},{"type":"heading","attrs":{"level":5},"content":[{"type":"text","text":"Branch administrator(s):","marks":[{"type":"strong"}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"An administrator is the responsible person for creating accounts and resetting passwords. A maximum of 5 administrators per branch is allowed."}]}]},{"type":"table","attrs":{"isNumberColumnEnabled":true,"layout":"default","localId":"09bd8572-0232-433c-a358-4d5427ba1b3c"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[187]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Name","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]},{"type":"tableHeader","attrs":{"colwidth":[179]},"content":[{"type":"heading","attrs":{"level":4},"content":[{"type":"text","text":"Email","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]},{"type":"tableHeader","attrs":{"colwidth":[147]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Relation to Kempower","marks":[{"type":"strong"}]}],"marks":[{"type":"alignment","attrs":{"align":"center"}}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":121},"layout":"default","localId":"c436ccc8-1ebc-423f-b891-99c6d4a89483"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":122},"layout":"default","localId":"d203f1db-0f12-4958-a10b-a6a612f29619"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":141},"layout":"default","localId":"f141b0b2-0169-4263-a82b-0cefc71143bb"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":123},"layout":"default","localId":"8ad773f3-d9a0-4043-9fe8-e41403ce1731"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":124},"layout":"default","localId":"34294748-0ab8-4966-a1c9-298c75022c51"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":142},"layout":"default","localId":"5778f2e2-9cf9-4aa9-a6a0-fb77311f0349"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":146},"layout":"default","localId":"1cfbc347-62e5-408d-b3ae-2e92967e8f31"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":147},"layout":"default","localId":"47458ab4-971b-434e-a7e9-3f2a77b2a2fe"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":148},"layout":"default","localId":"ac9f33c8-f275-4bbe-bca8-5b7815b9faf5"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":149},"layout":"default","localId":"05636bd5-1f84-4b27-9d38-973784919541"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":150},"layout":"default","localId":"0e46919b-6f5f-4ac2-b448-31e72ddebd7d"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":151},"layout":"default","localId":"7812ccf5-2185-4eeb-a696-683dd49df48e"}}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[187]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":152},"layout":"default","localId":"0c64b511-032c-4ec0-a31d-04d0f149f524"}}]},{"type":"tableCell","attrs":{"colwidth":[179]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":153},"layout":"default","localId":"be72e953-3ec7-4947-b4b1-b638b7e1b679"}}]},{"type":"tableCell","attrs":{"colwidth":[147]},"content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":154},"layout":"default","localId":"c4dd4039-8655-40a3-bc62-a4fd4cd6e88a"}}]}]}]},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":186},"layout":"default","localId":"8ae1e03b-d580-4e2c-b791-8b943991d3ea"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":185},"layout":"default","localId":"7ed010da-4c69-484f-af95-193c207dc9e0"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":170},"layout":"default","localId":"06d125f7-940f-40f9-ba32-eca67b8093d5"}},{"type":"extension","attrs":{"extensionType":"com.thinktilt.proforma","extensionKey":"question","parameters":{"id":171},"layout":"default","localId":"705a5851-8d3f-4829-baf0-815a0780b19b"}}]}],"conditions":{"187":{"t":"sh","i":{"co":{"cIds":{"186":["1"]}}},"o":{"sIds":["1"]}}},"sections":{"1":{"name":"Third party install/service","conditions":["187"]},"2":{"conditions":[]}},"questions":{"153":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"121":{"type":"ts","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"141":{"type":"cd","label":"","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"186":{"type":"cs","label":"Are you going to install or give service to chargers for a third party besides your own equipment?","description":"","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"123":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"152":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"148":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"185":{"type":"rt","label":"Please indicate the company or companies that own the charger:","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"75":{"type":"cd","label":"Number of users:","description":"","validation":{"rq":true},"choices":[{"id":"2","label":"10","other":false},{"id":"3","label":"25","other":false},{"id":"4","label":"50","other":false},{"id":"5","label":"100","other":false},{"id":"26","label":"200","other":false}],"questionKey":""},"149":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"171":{"type":"rt","label":"Billing information:","description":"Please provide the name of your company, contact, address and business ID for invoicing purposes.","validation":{"rq":true},"jiraField":"customfield_10087","questionKey":""},"154":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"146":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"142":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"147":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"124":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"170":{"type":"rt","label":"Additional comments related to your request:","description":"","validation":{"rq":false},"jiraField":"description","questionKey":""},"122":{"type":"ts","label":"","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"151":{"type":"cd","label":"","description":"","validation":{"rq":false},"choices":[{"id":"1","label":"SSPA","other":false},{"id":"2","label":"SPA","other":false},{"id":"3","label":"Customer","other":false},{"id":"4","label":"OEM","other":false},{"id":"5","label":"Field Operator","other":false},{"id":"6","label":"3rd Party Servicer","other":false}],"questionKey":""},"150":{"type":"ts","label":"","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"74":{"type":"cd","label":"Country:","description":"","validation":{"rq":true},"jiraField":"customfield_10338","questionKey":""}}},"uuid":"eb54c55a-fbad-4597-9518-f920b6f3d66a"},"linkedJiraFields":["customfield_10338","description","customfield_10087"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kempower","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8c52d2a0efbfd16294d6cca11d252e4f1b9ca85c_lout","baseUrl":"https://kempower.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kempower.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2caf7e04-254d-4a56-9400-23f7d2b01d0b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"c3bed08addf04cbb968de905c94659fc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}