Kempower Support Portal

Featured portals

Solutions Support
Assistance with site planning and engineering, backend integrations and rental & demo services.
Technical Support
Assistance with product and software usage, warranty claims and remote commissioning service.
Services Ordering Support
Get a quote and order trainings, commissioning, spare parts, retrofits, and warranty extensions.
Logistics Support
Assistance with a wrong or delayed delivery. Report a spare part return or recycling after decommissioning.
I have an improvement idea!
Suggest a new feature, improvement idea, partnership or anything else in your mind.

Product Technical Support in Technical Support
Do you need help installing, configuring, or troubleshooting a product? Select this option to request assistance.
Cloud Service & Software Support in Technical Support
Do you have questions related to ChargEye, licensing or OCPP? Do you want to report a software bug?
Return Request (for Service Partners Use) in Logistics Support
Select this option if you want to return parts retired from field to Kempower.
Spare Parts in Services Ordering Support
Fill out this form to request a spare parts quotation or to order spare parts.