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Kempower Support Portal

Kempower Support Portal

Featured portals

  • Solutions Support

    Assistance with site planning and engineering, backend integrations and rental & demo services.

  • Technical Support

    Assistance with product and software usage, warranty claims and remote commissioning service.

  • Services Ordering Support

    Get a quote and order trainings, commissioning, spare parts, and retrofits.

  • Logistics Support

    Assistance with a wrong or delayed delivery. Report a spare part return or recycling after decommissioning.

  • I have an improvement idea!

    Suggest a new feature, improvement idea, partnership or anything else in your mind.

Suggested forms

  • Product Technical Support in Technical Support

    Do you need help installing, configuring, or troubleshooting a product? Select this option to request assistance.

  • Cloud Service & Software Support in Technical Support

    Do you have questions related to ChargEye, licensing or OCPP? Do you want to report a software bug?

  • Warranty Claim in Technical Support

    Failed charger? Submit a warranty claim by filling out this form.

  • Return Request (for Service Partners Use) in Logistics Support

    Select this option if you want to return parts retired from field to Kempower.

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