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Kempower Support Portal
Transport Damages

Please note that transport damages are reported via our Technical Support portal:
Report a Charger with a Physical Damage

  1. Kempower Support Portal
  2. Logistics Support

Logistics Support

Assistance with a wrong or delayed delivery. Report a spare part return or recycling after decommissioning.

  • Logistics Support for Customers

    Delayed or Missing Delivery, Wrong Delivery, Report a Factory Upgrade Decommissioning
  • Logistics Support for Service Partners

    Recycling of Parts (for Service Partners Use), Return Request (for Service Partners Use)
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