Kempower Support Portal
  1. Kempower Support Portal
  2. Solutions Support

Solutions Support

Assistance with site planning and engineering, backend integrations and rental & demo services.

  • General sales support request

    Choose this if you need help with multiple different topics or your not sure which would be correct request type.

  • Charging equipment support request

    Choose this if you need help with Kempower Power Unit, Kempower Satellite, Kempower Movable Charger and Kempower Station Charger.

  • Cloud and software services support request

    Choose this if you need help with ChargEye, OCPP or other software related things.

  • Site planning, installation and foundations support request

    Choose this if you need help in site planning, pre-installation, installation and foundations.

  • Schedule a demo

    Choose this to schedule a ChargEye demo.

  • Kempower movable charger lease request (Global)

    Choose this to lease a movable Kempower charger globally.

  • Kempower movable charger lease request (US)

    Choose this to lease a movable Kempower charger in the US.

  • Schedule kickoff meeting for OCPP/OCPI backend integration

    Choose this to schedule the kickoff meeting between Kempower, customer and/or backend provider to discuss and plan backend integration.

  • Schedule REST API integration planning meeting

    Choose this to schedule a meeting between Kempower, customer and/or 3rd party system provider to discuss and plan REST API integration.

  • 3rd party charger onboarding request

    Choose this if you have 3rd party chargers which you are going to configure to connect to the ChargEye system. Please note that we will accept only those request that contain 3rd party chargers that Kempower has approved.

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